Staff at Ysbyty Gwynedd A&E department have apologised via Twitter for “struggling to provide the care patients deserve”, stating some patients were waiting two days for a bed.
Ysbyty Gwynedd in Bangor posted a tweet to say they were “hamstrung” by their emergency department being full of patients waiting for medical beds.
We're so sorry that we are struggling to provide the care our patients deserve today, but are hamstrung by our ED being filled with patients waiting for medical beds, some for past 2 days. Remember, GP Out of Hours & local minor injuries units (e.g. Llandudno) are available too"
— Ysbyty Gwynedd ED (@YGEDBangor) December 2, 2017
Betsi Cadwaladr health board said three hospitals – Wrexham Maelor Hospital, Ysbyty Gwynedd and Ysbyty Glan Clwyd were facing “significant pressures”.
Extra staff had reportedly been called in.
The Ysbyty Gwynedd A&E staff wrote the apolgetic message on Saturday and said that they were “struggling”.
They urged people to utilise GP out of hours services and local minor injuries units where possible.
A health board spokeswoman said “We’re experiencing quite significant pressures at three of our sites which is reflective of the winter pressures and exacerbated by the cold spell,”
“We acknowledge staff are challenged and are providing appropriate care to patients and we’re extremely grateful and proud of the teams.
“All sites are working extremely hard on patient care and we have put on additional measures, including additional doctors and nurses and we’ve opened more beds.”
The health board had already extended the opening hours for its minor injury units, with them now opening up until midnight.
A district nurse service, used for people who have not had serious falls, is also being run overnight.